If your plans have changed you can get a full refund if your booking is canceled more than 5 days prior to arrival.


Since sitters have made a commitment to you and may have missed on other bookings by accepting yours, if a booking is cancelled less than 5 days prior to arrival a 50% sitter fees will be paid to the sitter for their inconvenience. You will receive a 50% refund of taxes and sitter fees (number of nights * sitters nightly rate). Note: The Trust and Safety fee will be fully refunded.