If your plans have changed you can get a full refund if your booking is canceled more than 5 days prior to confirmed dates.

Since sitters have made a commitment to you and may have missed on other bookings by accepting yours, if a booking is cancelled less than 5 days prior to arrival a 50% of the sitters fee will be paid to the sitter for their inconvenience. You will receive a 50% refund of taxes and sitter fees (number of nights * sitters nightly rate).