Boarding, House Sitting and Daycare

What is "Book Now"?
  Book Now is a new feature now in trial in selected areas for sitters that have already completed bookings on GoFetch.  "Book Now" allow...
Tue, 15 May, 2018 at 9:58 AM
How do I opt-in to "Book Now"?
Book Now is now in trial in the Vancouver, Toronto and Calgary areas for sitters that have already completed bookings on GoFetch.  If you are eligible t...
Thu, 4 Jan, 2018 at 10:53 AM
I want to cancel a booking, what happens now?
Canceling an accepted or confirmed booking for unmotivated reasons leads to serious disruption for dog owners and their pooches. It will be a disappointing ...
Tue, 15 May, 2018 at 9:54 AM
Why is my phone number or email removed from the chats?
GoFetch aims to protect your personal information and privacy. Communicating or paying outside of GoFetch puts you at risk so phone numbers and emails are r...
Fri, 15 Dec, 2017 at 2:20 PM
The customer is late to their pick up time! What do I do?
During your conversation with the Dog Owner before welcoming their pet to your home, we suggest clearly outlining your expectations around drop off and pick...
Fri, 15 Dec, 2017 at 2:20 PM
What if an owner asks me to pay outside of GoFetch?
Paying through GoFetch is a requirement to ensure everyone’s safety on the platform. When a stay happens with a payment outside of GoFetch, it is NOT co...
Tue, 19 Dec, 2017 at 6:37 PM
Dog Care Instruction Form
How often is your dog fed daily? ______________________________ When? _________________________ ________________________ _____________...
Fri, 15 Dec, 2017 at 2:20 PM
How can I edit my pricing?
Instructions to edit your pricing: Regular rate: You can set your own rates by going into: Under the Sitter tab>edit your listing>services Sp...
Wed, 23 May, 2018 at 10:41 AM